Returns & Exchanges
At YourLibaas UAE, we strive to ensure you are completely satisfied with your luxury ethnic wear. If your purchase doesn't meet your expectations, we offer a hassle-free 7-day return and exchange policy for all unworn items with original tags intact.
Initiate Request
Log into your YourLibaas account and navigate to the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.
Quality Check Preparation
Ensure the apparel is unused, unwashed, and stored in its original packaging with all brand tags, invoice, and authenticity cards included.
Schedule Pickup
Once your request is approved, our courier partner will contact you to arrange a convenient pickup from your UAE address at no additional cost.
Refund Processing
After our quality team inspects the returned item, your refund will be processed to your original payment method or issued as store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing